Feedback Not Found

What it means

No feedback matches the given ID in this organization.

This usually points at your integration's setup rather than anything the end user did. Show the end user a generic message like "Something went wrong on our end.", and log detail for your own debugging.

How to fix it

1. 1.

   The ID is malformed, or belongs to a different organization's feedback.

   Confirm the ID exactly as returned by GET /api/v0/feedback, using the token/org that created it.

2. 2.

   The feedback was deleted.

   Deleted feedback can't be recovered, so remove references to it.

Where this happens

• GET/api/v0/feedback/{feedback_id}· Get a piece of feedback
• PATCH/api/v0/feedback/{feedback_id}· Update a piece of feedback
• DELETE/api/v0/feedback/{feedback_id}· Delete a piece of feedback
• GET/api/v0/feedback/{feedback_id}/buffers· List the buffers for a piece of feedback
• GET/api/v0/feedback/{feedback_id}/targets· List the targets for a piece of feedback
• GET/api/v0/feedback/{feedback_id}/notes· List the notes on a piece of feedback
• POST/api/v0/feedback/{feedback_id}/notes· Add a note
• PUT/api/v0/buffers/{buffer_id}/feedback/{feedback_id}· Add a piece of feedback to a buffer
• DELETE/api/v0/buffers/{buffer_id}/feedback/{feedback_id}· Remove a piece of feedback from a buffer