Usage Limit Reached

What it means

This organization has reached its plan's cap for this resource: the lifetime feedback limit, or the monthly research query allowance.

This usually points at your integration's setup rather than anything the end user did. Show the end user a generic message like "Something went wrong on our end.", and log detail for your own debugging.

How to fix it

1. 1.

   The account is on a plan with a fixed usage cap, and has reached it.

   Upgrade the plan, or contact support to discuss options.

Where this happens

• POST/api/v0/feedback· Create a piece of feedback
• POST/api/v0/research/queries· Ask a research question
• POST/api/v0/research/queries/{query_id}/follow_ups· Ask a follow-up question